IT Systems Engineer IIThe Systems Engineer II designs, implements, and maintains the university's enterprise server and storage infrastructure across cloud platforms and Biola's on-premises data centers. This role ensures the high availability, performance, and security of critical enterprise IT services, directly supporting the university's mission and operational excellence.Alignment with Theological PositionsThe person who fills this position must personally agree with Biola's Articles of Faith and support the positions contained in its Statement of Biblical Principles and Eschatology Teaching Position. This person may not act or speak in a manner inconsistent with these positions during their employment.DepartmentInformation TechnologySupervisorDirector of IT System AdministrationEducational RequirementsBS in computer science or a related field preferred2+ years Systems Engineering and 3+ years Information Technology experience preferredWork RequirementsNon-exempt (02), full-time – 40 hours/week, 12 months per yearOne Systems Engineer role requires on-campus presence in La Mirada, CA (hybrid eligible).
Remaining roles may be fully remote.Occasionally lift 21–50 lbs of equipmentOccasionally kneel, stoop, or bend to connect equipmentOccasionally climb laddersEssential DutiesImplement, configure, and maintain:Linux and Windows server VMs, Kubernetes containers, tiered storage, and hypervisor tools (hybrid cloud)Automated system management tools for deployment, monitoring, and patchingIdentity and access management systems supporting SSO and MFAPaaS and SaaS platforms (e.g., Google Workspace, Zoom, Microsoft 365)Endpoint management systems (macOS, Windows, iOS)Implement and configure hybrid, agentic AI systems for university operationsUse agentic AI to troubleshoot, design, implement, and maintain infrastructure systemsIdentify and resolve complex (Tier 3+) technical issuesDesign and implement enterprise backup solutions aligned to RTO/RPO targetsParticipate in after-hours on-call rotationMaintain patch management and system upgrade processesMonitor cybersecurity threats and harden systems accordinglyImplement log management and monitoring best practicesParticipate in infrastructure design and deployment projectsDevelop and maintain system documentation and knowledge base contentStay current with emerging IT and security trendsEvaluate new technologies for institutional adoptionMentor junior team membersFulfill escalated service requests from Tech SupportRequired Skills / QualificationsBroad IT experience across multiple platforms and best practicesProven ability to use AI to accelerate daily work and project delivery (experience using agentic AI is a plus)Strong problem-solving and systems-thinking abilityKnowledge of IT security best practices and system hardeningIntegrity in handling sensitive systems and dataStrong technical execution and teamworkExperience with cloud platforms (AWS, Azure)Experience with GitOps and version control systemsExpertise in Linux and Windows administrationExperience with macOS administrationKnowledge of containerization and orchestrationExperience with automation and infrastructure-as-codeFamiliarity with Ansible and scriptingExperience with identity platforms (e.g., Entra ID)Experience with endpoint management tools (Intune, SCCM, Jamf)Strong ability to work independently on complex tasksDemonstrated team orientation and cross-functional collaborationExcellent written and verbal communication skillsAdditional ExpectationsMaintain a lifestyle consistent with Christian principles and support the spiritual growth and development of the university communityHiring Range: $57.69 - 67.31 per hour