IT Systems AdministratorLittle Rock, ArkansasManaged ServicesUp to $110,000 per yearMust be US residentPosition Overview: A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2–3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.What We're Looking For:An experienced IT Systems Administrator or IT Support Engineer2–4 years of experience supporting cloud and on-prem solutionsStrong communication and interpersonal skillsAbility to work independently and as part of a teamKey Responsibilities:Deliver advanced support for escalated technical issues in both cloud and on-premises systemsManage service tickets, prioritize requests, and ensure SLA complianceMaintain documentation and communicate scheduled maintenance updatesMonitor performance, availability, and capacity of critical systemsSupport and implement data backup, redundancy, and disaster recovery plansRecommend system/process enhancements to improve security and efficiencyParticipate in on-call rotation, including occasional after-hours or weekend workBuild strong relationships with clients and internal stakeholders to ensure service excellenceMaintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCITechnologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments.
Technologies in use include:Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active DirectoryVMware, Azure Virtual Machines, Windows Server (2012–2025), HPE & Dell enterprise storageBarracuda Web Filter & Backup, MS Authenticator, Duo MFAPowerShell scripting, ConnectWise Automate, RMM toolsIf you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space.
They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.Joining this team means making a direct impact—helping to support and optimize the infrastructure that powers businesses across the country.