Onsite It Support TechnicianLocation: Tulsa, OK Client: Grant Thornton LLP Primary Skills: Desktop Support, Technical Support Duration: Contract – 3-4 months, potential to extend Overview: The goal of the Customer Experience Associate (CX Associate) is to ensure employees receive a high level of support in a timely fashion in a fast-paced environment. Employees are fully billable and require near 100% laptop uptime. The CX Associate is the first on-site responder and starts our Customer’s Experience journey.
They will provide an enhanced level of hands on and remote support for a specific office or offices. Working in conjunction with our Customer Experience team to ensure 100% uptime and a positive customer experience.