Job Title: IT Support Technician
Location: Dayton, OH
Position Type: Full-time, Direct Hire
Salary Range: $60-65,000 (negotiable based on experience)
Summary:
Verigent's client is seeking a motivated IT Support Technician to provide onsite technical support in Dayton, OH.
Responsibilities:
• Provide onsite technical support to end users.
• Troubleshoot and resolve hardware, software, connectivity, and basic network issues.
• Install, configure, and maintain computers, peripherals, phones, and other IT equipment.
• Support VoIP phones and telecommunications systems, including moves, adds, changes, and basic troubleshooting.
• Assist with workstation deployments, equipment replacements, and technology upgrades.
• Troubleshoot network connectivity, cabling, printers, and peripheral devices.
• Create, update, and maintain service tickets and technical documentation.
• Escalate complex technical issues to senior IT, network, or telecom personnel as needed.
• Follow IT procedures, security requirements, and safety protocols.
• Assist with other onsite IT and telecommunications projects as assigned.
Qualifications:
• IT support, help desk, desktop support, telecommunications, and/or VoIP experience highly preferred.
• VoIP, PBX, telecom, or telephone-system experience is a plus.
• Basic understanding of TCP/IP, networking, and troubleshooting.
• Experience supporting Windows computers and common peripherals.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
IT Support Technician in Dayton at Verigent
This position is listed as full time and onsite. It was posted 3 days ago.