Rivian is seeking an IT Support Team Supervisor in Normal, IL to lead the IT Support Team, ensure high-quality end-user support, and manage SLA/KPI performance. The role combines people leadership with hands‑on technical engagement, reporting to the Sr. manager of End User Computing & Messaging.
The successful candidate will balance leadership with after-hours support as needed, oversee incident management, and collaborate with security and audit teams to ensure compliant IT service delivery.
#J-18808-LjbffrIT Support Team Lead - Onsite & AI-Driven Excellence in normal at Unknown Company
This position is listed as full time and onsite.