Andersen Corporation is seeking a Supervisor IT Technical Support to lead Level 2 operations for Salesforce, iOS, Qlik, and SQL applications. You will coach agents, manage escalations, and drive continuous improvement while ensuring high customer satisfaction and adherence to SLAs.
The role requires a Bachelor’s degree or 4+ years of related experience, 3+ years in technical support, and 1+ year of supervision.
#J-18808-LjbffrIT Support Supervisor - Lead L2 & Incident Response in northern at Unknown Company
This position is listed as full time and onsite.