IT Support Specialist

About the job Remote/Onsite IT Support Specialist

THIS ROLE IS FOR YOU IF:

• You want to work for a company that listens to its staff and continues to work toward being a Great Place To Work
• You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
• You love Helping People Accomplish More through supporting IT systems.
• You are comfortable and capable of troubleshooting and solving issues that may affect a small to medium-sized business
• Youd like to be surrounded by team members that you can learn from and collaborate with
• You are interested in working in a company that encourages and helps you increase your skill-sets and continue your education through training and certification assistance
• You want to work in a role that consistently provides you with the ability to go home on time

REQUIRED:

• Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks
• Excellent organizational skills
• Excellent communication skills and professionalism
• Strong passion for working with information technologies
• Ability to work from area client locations up to 50% of the time on an as needed basis

PREFERRED:

• 1 years experience providing IT services to businesses working for an MSP on a helpdesk or 3 years with a single organization (or the equivalent through self-study and individual projects) working on a help desk
• Certifications such as A+, CCNA, etc.
• Degrees in Information Systems or similar
• Experience providing IT Support for businesses