IT Support SpecialistAs an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support. This role works closely with leadership, store teams, and vendors to ensure technology systems remain operational and efficient.What You'll Do as a IT Support Specialist:Provide technical support for store and corporate team membersTroubleshoot hardware, software, internet, and network issuesAssist with setup and maintenance of computers, printers, POS systems, and mobile devicesSupport company email systems, passwords, and user access managementCoordinate with third-party vendors and service providersAssist with system updates, software installations, and equipment maintenanceMonitor and help maintain company security and data protection practicesSupport onboarding and setup for new employees and locationsDocument technical issues and resolutionsTravel to store locations as needed for support and installationsWhat We're Looking For:Previous IT support or technical experience preferredBasic understanding of networking, hardware, and software troubleshootingStrong communication and customer service skillsAbility to multitask and prioritize in a fast-paced environmentExperience with Microsoft Office, Google Workspace, and POS systems is a plusStrong problem-solving and organizational skillsAbility to sit, stand, bend, and lift equipment as neededAbility to lift up to 50 pounds occasionallyWhy Mega Saver?Competitive PayGet paid when you need it with Daily PayFlexible Scheduling/ Holiday BonusesComplimentary Coffee & Fountain DrinksEmployee exclusive rewardsMedical, Dental, and Vision Insurance401(k) Retirement PlanPaid Time OffPersonalized Career Growth