IT Support Specialist IIOur client, a leading technology solutions provider, is seeking an IT Support Specialist II to join their team. As an IT Support Specialist II, you will be part of the ProIT department supporting Solutions Helpdesk. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude.Location: Chico, CaliforniaSalary Range: $54000 - $56160What's the Job?Implement and support MFP software applications.Support and understand Microsoft related technologies: Windows Server, SharePoint, Office365, Group Policy.Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.Execute print driver setup and best practices.Oversee remote access solution implementation and support: VPN, Terminal Services, or Citrix.What's Needed?High School Diploma or GED required; Associates Degree / Bachelors Degree preferred.2-4 Years in the IT field or work-related experience.A valid driver's license and good driving record is a must.Very strong attention to detail and problem-solving skills are essential, alongside strong analytical and troubleshooting skills.Excellent customer service skills is a must for this position.What's in it for me?Opportunity to work in a dynamic and supportive environment.Engage in meaningful projects that enhance your technical skills.Be part of a team that values innovation and continuous improvement.Gain experience with a variety of advanced IT solutions and technologies.Competitive salary within the specified range.