IT Support Specialist Level 3MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture/design, performing Windows server deployments/migrations/decommissions, network infrastructure deployments/migrations/decommissions, client application deployments/migrations, email deployments/migrations, and other related IT support tasks associated with supporting client systems and networks. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.
He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.Requirements:Minimum of an Associate's degree in Applied Science (Computer/Network) (or the equivalent) is preferredMSP Experience preferredFive years of related technical support experience - including but not limited to:Advanced network design/architectureExpert infrastructure installation/configuration/troubleshootingInternet, firewall, switch, and Wi-FiVLAN installation/configuration/administration/troubleshootingExpert Microsoft server and Microsoft server application migrationsExpert hypervisor installation/configuration/administration/troubleshootingExpert SAN installation/configuration/administration/troubleshootingExpert O365 migrations/administration/troubleshootingExpert scripting & PowerShell proficiencyTechnically savvy with strong time management skillsExperience troubleshooting issues and achieving solutionsThe ability to explain to a non-technical person in a way they will understandMaintain a high degree of professionalismMaintain superior client relationsAbout MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence.
MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.