Job Description
Job Description
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.
Responsibilities:
- Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.
- Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.
- Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.
- Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.
- Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.
- Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.
- Assist with user
Job Description
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.
Responsibilities:
- Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.
- Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.
- Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.
- Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.
- Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.
- Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.
- Assist with user
IT Support Specialist in lenexa at Unknown Company
This position is listed as contract and onsite.