Flexential is seeking a Supervisory leader for Technical Support to guide a 24/7 IT enterprise support team. You will drive incident responses, monitor performance, and coach staff to improve metrics and customer experience across shifts.
You will partner with managers to optimize processes, onboard new hires, and act as escalation for outages, ensuring timely, clear updates to stakeholders while maintaining service quality.
#J-18808-LjbffrIT Support Operations Lead (24/7) in Remote at Unknown Company
This position is listed as full time and onsite.