Job Description
Job Description
IT Support Engineer - Client Systems & Technical Support
$70,000 - $90,000/yr | Primarily Remote + Onsite Client Support | Full-Time
Location Requirement: Candidates must currently reside on Long Island and be able to reliably reach Greenport, NY, within approximately 60 minutes in normal weekday traffic.
The Opportunity:
We're looking for an experienced IT Support Engineer to take ownership of day-to-day IT operations and technical support for an established client in Greenport, NY. This is an opportunity for a technically capable professional who has progressed beyond entry-level help desk support and is ready to take on greater responsibility for troubleshooting, systems administration, and overall client technology needs.
In this role, you'll serve as the primary technical point of contact for the client's IT environment, handling escalated user issues, maintaining endpoint systems, troubleshooting connectivity and application problems, and ensuring employees have reliable access to the technology they need to work effectively.
The position is primarily remote, with onsite visits to the Greenport location as needed. You'll work independently on day-to-day technical challenges while collaborating with an experienced technical team in Albany for complex infrastructure issues, advanced troubleshooting, and project support.
What You'll Be Responsible For:
Technical Support & Advanced Troubleshooting
* Serve as the primary technical resource for day-to-day IT support, taking ownership of issues from initial diagnosis through resolution.
* Troubleshoot escalated Tier 1 and Tier 2 issues involving Windows workstations, laptops, applications, user profiles, and system performance.
* Diagnose and resolve Microsoft 365 issues, including Outlook, Teams, OneDrive, SharePoint,
Job Description
IT Support Engineer - Client Systems & Technical Support
$70,000 - $90,000/yr | Primarily Remote + Onsite Client Support | Full-Time
Location Requirement: Candidates must currently reside on Long Island and be able to reliably reach Greenport, NY, within approximately 60 minutes in normal weekday traffic.
The Opportunity:
We're looking for an experienced IT Support Engineer to take ownership of day-to-day IT operations and technical support for an established client in Greenport, NY. This is an opportunity for a technically capable professional who has progressed beyond entry-level help desk support and is ready to take on greater responsibility for troubleshooting, systems administration, and overall client technology needs.
In this role, you'll serve as the primary technical point of contact for the client's IT environment, handling escalated user issues, maintaining endpoint systems, troubleshooting connectivity and application problems, and ensuring employees have reliable access to the technology they need to work effectively.
The position is primarily remote, with onsite visits to the Greenport location as needed. You'll work independently on day-to-day technical challenges while collaborating with an experienced technical team in Albany for complex infrastructure issues, advanced troubleshooting, and project support.
What You'll Be Responsible For:
Technical Support & Advanced Troubleshooting
* Serve as the primary technical resource for day-to-day IT support, taking ownership of issues from initial diagnosis through resolution.
* Troubleshoot escalated Tier 1 and Tier 2 issues involving Windows workstations, laptops, applications, user profiles, and system performance.
* Diagnose and resolve Microsoft 365 issues, including Outlook, Teams, OneDrive, SharePoint,
IT Support Engineer in greenport at Unknown Company
This position is listed as full time and able to be worked remotely.