Human Resource Information Systems (HRIS) Support And MaintenanceIn collaboration with the HRIS Lead and Sr. HRIS Specialist, configure different HR systems and understand how changes to configuration impact system functionality within the system and within integrations to other systems.Assist in developing and maintaining systems design and configuration documents and other systems documentation.Assist different types of testing including unit testing, regression testing and parallel testing based on understanding of all HR systems requirements.Understand master data and how it integrates and interfaces with other systems.Conduct HR systems troubleshooting analysis; document system errors and issues clearly/with screenshots; escalates for review & ticket creation. Log Cases with Workday.
Escalate Cases applicable. Follow up with vendors as required.Support HR associates as well as business leaders and other associates with systems activities such as self-service functionality, resetting of passwords and identification of training needs.Assist in SOX audits by providing and reviewing data, controls, reports and other SOX compliance items.Assist with system upgrades and new functionality.Assist the HR team with database report creation and distribution, including development of needed ad-hoc reporting as well as designing and creating basic reports for associate data contained in HRIS in response to requests from users at various levels.Collaborate during business process improvement activities to understand how changes impact HR technology.Other duties as assigned.Position Requirements:Bachelor's Degree in Computer Science, Information Systems, Human Resources or related field or equivalent experience2+ years’ experience working with HRIS, ERP, cloud technology, HR master data management and analysis and systems training.Minimum of 2 years of basic reporting experience using various tools such as Excel, and HR query/reporting tools.Experience with Workday and ADP or similar HR systems preferred.Experience supporting system upgrades and testing.Strong analytical, problem solving and resolution skills.Must possess a sense of urgency in solving issues related to the HR systems with a high degree of accuracy, confidentiality and professionalism.Emphasis on interpersonal, oral/written communication and presentation skills with ability to communicate technical information in non-technical terms.Able to adapt to ongoing and fast change; takes initiative and works well independently and in a team environment.Excellent customer service and communication skills. The ability to write clearly and persuasively in addition to defining problems and articulating solutions within a group setting.