Job Overview
A US-based company is looking for an IT Support Analyst to join their team 100% remotely from Argentina. The role focuses on day-to-day technical support for internal users, including VIP / Executive-level stakeholders . Fluent English is mandatory (daily communication with US-based teams).
Requirements / Experience
- Experience with Windows troubleshooting
- Hands‑on experience using ticketing systems (Jira or similar)
- Previous exposure to VIP / Executive Support
- Proactive mindset and ability to work independently
- Advanced / fluent English (mandatory)
Nice to Have
- Experience creating or improving documentation and processes
- Basic knowledge or experience with Active Directory
- 100% remote role
- Work closely with US-based teams
- Learning and growth opportunities in an international environment
- Stable position with real day-to-day impact
Company Details
Global investment management firm that was founded in 2017 and began managing capital in 2018. The firm employs a multi‑manager, multi‑strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced portfolio managers within a robust risk framework.
The firm is based in New York, with offices in Connecticut, London, Jersey, Paris, Singapore, Hangzhou, Tokyo, and Hong Kong.