Full-Time — Remote / Hybrid — Information Technology
Department
Information Technology
Position Type
Full-Time
Location
Compensation
Position Overview
QCA Solutions is seeking an experienced IT Supervisor to lead and oversee our internal IT staff. In this role, you will be responsible for managing day-to-day IT operations, supervising technical team members, and ensuring our technology infrastructure supports the company's growing service delivery needs.
The ideal candidate brings strong leadership skills, a hands-on technical background, and the ability to coordinate across departments to keep systems running efficiently and securely.
Compensation
Based on experience
Full benefits coverage
PTO + Federal Holidays Paid time off included
Clear Growth Path Path to IT Manager
Key Responsibilities
- Supervise and mentor IT staff, including help desk technicians and systems administrators
- Oversee day-to-day IT operations including network infrastructure, hardware, and software systems
- Coordinate IT project planning, scheduling, and execution
- Establish and enforce IT policies, procedures, and security protocols
- Evaluate and recommend technology solutions to improve operational efficiency
- Serve as escalation point for complex technical issues
- Collaborate with leadership to align IT strategy with business objectives
- Manage vendor relationships, software licenses, and IT asset inventory
- Monitor system performance, uptime, and security compliance
- Prepare IT reports and updates for senior leadership
Qualifications
- 3-5 years of IT experience, including at least 1 year in a supervisory or lead role
- Strong knowledge of network administration, Windows/Linux environments, and cloud platforms
- Experience with help desk operations, ticketing systems, and IT support workflows
- Familiarity with cybersecurity best practices and compliance frameworks (NIST, SOC 2, etc.)
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
- CompTIA Security+, Network+, or equivalent certifications a plus
- Excellent communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
Why QCA
- Mission-driven company supporting financial, HR, and federal service delivery
- Collaborative team environment with room to lead and grow
- Opportunity to shape IT infrastructure from the ground up
- Remote-friendly culture with flexible work arrangements
IT Supervisor in washington at Unknown Company
This position is listed as full time and able to be worked remotely.