We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment.
Primary Responsibilities
* Supervise, mentor, and develop a remote team of IT training and application support professionals
* Coordinate the creation, implementation, and delivery of technology and healthcare application training
* Help maintain application performance, system readiness, data quality, and compliance standards
* Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
* Develop and enhance training resources, process documentation, workflows, and support guidelines
* Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
* Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
* Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies
Minimum Qualifications
* High school diploma or equivalent with a minimum of two years of experience in IT operations
* Current HIPAA compliance training or credential
* Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
* Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
* Excellent communication, organizational, documentation, and troubleshooting abilities
* Ability to work effectively with clinical, operational, and technical stakeholders
#J-18808-Ljbffr
Primary Responsibilities
* Supervise, mentor, and develop a remote team of IT training and application support professionals
* Coordinate the creation, implementation, and delivery of technology and healthcare application training
* Help maintain application performance, system readiness, data quality, and compliance standards
* Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
* Develop and enhance training resources, process documentation, workflows, and support guidelines
* Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities
* Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement
* Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies
Minimum Qualifications
* High school diploma or equivalent with a minimum of two years of experience in IT operations
* Current HIPAA compliance training or credential
* Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods
* Experience coordinating teams, balancing priorities, and supporting employees in a remote environment
* Excellent communication, organizational, documentation, and troubleshooting abilities
* Ability to work effectively with clinical, operational, and technical stakeholders
#J-18808-Ljbffr
IT Supervisor in mobile at Unknown Company
This position is listed as full time and able to be worked remotely.