Unknown Company

IT Specialist

washington, dc • Posted 3 days ago
Remote Full Time General

IT SpecialistThe client is looking for an IT Specialist to provide generalized day to day IT support.The client is seeking an experienced and highly skilled IT Support Specialist with 6+ years of hands-on IT support experience to serve as the primary point of contact for technical issues, troubleshooting, user support, endpoint administration, and ensuring a smooth day-to-day technical operation. This role is a great fit for someone who enjoys solving problems, mentoring junior technicians, owning issues end-to-end, and improving processes.· Bachelor's degree in Information Technology or related field or equivalent experience.· Strong expertise in: Windows 11; macOS, Microsoft 365, Teams, Outlook, SharePoint/OneDrive.· Strong expertise in endpoint management tools (Intune preferred; SCCM/JAMF a plus).· Strong expertise in basic networking concepts (TCP/IP, DNS, DHCP, routing, Wi-Fi).· Strong expertise in hardware setup, configuration, imaging tools, and device lifecycle management.· Experience supporting remote, hybrid, and on-site users.· Demonstrated ability to solve complex issues independently.· Excellent communication, customer service, and technical documentation skills.· Administer support across multiple office locations.· Ability to effectively work in a hybrid environment.· Ability to move IT equipment (up to ~35 lbs.).· ITIL Certification.Compensation: $42.00 - $47.00 per hour

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