Unknown Company

IT Service Transition Manager

Remote • Posted 2 weeks ago
Onsite Full Time Management Occupations
Required Knowledge, Skills and Experience:
Knowledge and Experience
  • A minimum of 10 years of experience in Project Management
  • Demonstrated proficiency in managing large-scale, complex projects
  • Training and experience in Agile practices
  • Previous experience in Service Transition and Service Design
  • Experience in Risk Management, Service Improvement and Stakeholder Management
Leadership
  • Demonstrated leadership presence and drive
  • Excellent presentation skills and ability to clearly and succinctly express ideas
  • Experience facilitating project meetings and effectively and respectfully holding team members accountable for status, deliverables and the timely escalation of blockers
  • Unfailing commitment to representing project status in an accurate and timely manner, weekly or in near real time when changes occur
  • Successful track record of managing collaborative projects with vendors and packaged software
Collaboration
  • Exemplify a highly collaborative mindset and actively facilitate team communication
  • Build strong relationships with peers and colleagues across the Technology organization, and with key business clients
  • Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies
  • Communicate status, risks and issues in a direct and timely manner
  • Escalate issues in a manner that is effective and direct
Innovation
  • Demonstrate an analytical, objective, and strategic mindset and a drive to learn new technologies
  • Analyze processes and systems, identifying potential for change
  • Possess an understanding of technology solutions implemented in the past
Skills/Tools
  • Excellent communication skills, both verbal and written
Preferred Knowledge, Skills and Experience:
  • Biopharmaceutical or biotechnology experience
  • Experience with high-growth stage companies
  • Agile CSM, PSM, CSPO or similar certification and hands-on experience
  • Service design experience (e.g., defining Ops requirements)
  • ITIL Qualification

IT Service Transition Manager in Remote at Unknown Company

This position is listed as full time and onsite.

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