IT Service Technician (Tier 1) - Onsite & Remote Support

All Information Services, Inc. is seeking a motivated IT Help Desk specialist to support end users in a Tier 1 capacity. You will diagnose and resolve common Windows, MS 365, and AD issues, document actions, and communicate clearly with clients to set expectations.

This role requires strong customer service skills, the ability to multitask, and willingness to participate in after-hours rotation and on-site travel to client sites in Oakbrook Terrace, IL. A valid driver's license is preferred.