Accenture seeks a Modern Service Management Lead to own the enterprise operating model for IT service excellence, guiding governance and automation initiatives. The role requires transforming processes with AI-augmented operations, while maintaining ITIL discipline and delivering measurable outcomes.
You will shape service management programs, lead pursuits at the CIO level, and maintain accountability for delivery quality and client value across engagements.
#J-18808-LjbffrIT Service Management Lead, AI-Driven Ops Transformation in chicago at Unknown Company
This position is listed as full time and onsite.