Executech in Spokane, WA seeks a Service Director to lead a technical services team within a centralized support model. You will own team outcomes such as SLA, CSAT, utilization, and quality, and drive coaching, performance management, and workflow discipline across the group.
The role requires strong people leadership, experience with MSP or enterprise IT, and a disciplined, metric-driven approach to continuous improvement.
#J-18808-LjbffrIT Service Director: Leader, IT Operations & Quality in spokane at Unknown Company
This position is listed as full time and onsite.