Zones, LLC is seeking an IT Service Desk Technical Trainer for a hybrid, Boston-based role. The position involves creating and delivering training content, ensuring agents are productive quickly, and coaching during training to drive performance.
The ideal candidate will have strong communication and public speaking skills, ITIL knowledge, and a proven track record in IT training within a fast-paced environment.
#J-18808-LjbffrIT Service Desk Trainer - Elevate Agent Excellence (Hybrid) in boston at Unknown Company
This position is listed as full time and hybrid.