Duly Health and Care in Downers Grove, IL, seeks an IT Manager - Support Services to lead the service desk, set strategy, and ensure 24/7 readiness across sites. The role blends hands-on incident response with strategic leadership to improve service delivery.
The ideal candidate has a Bachelor's in IT or CS, 5+ years managing a multi-site 24/7 IT support operation, ITIL/ITSM expertise, and strong cross-functional collaboration. The position is hybrid with onsite work three days per week.
#J-18808-LjbffrIT Service Desk Leader — 24/7 Ops, Hybrid in downers grove at Unknown Company
This position is listed as full time and hybrid.