IT Service Design Lead (12 Month Contract) (Fully Remote)

• Lead the design and introduction of IT services, acting as a bridge between technical teams and users.
• Coordinate with Service Operations, Security, and People Team to ensure systems are clear and well-supported.

Key Responsibilities:

• Define structure and approach for IT initiatives, making new tools understood and adopted.
• Streamline employee lifecycle workflows and support security awareness programs.
• Coach and mentor team members to build their autonomy and confidence.

About You:

• You bring practical change leadership and critical thinking to complex rollouts.
• You excel at building trusted relationships and can prioritize high-value workstreams.
• You are motivated by making a positive impact on the world.

Who Gives A Crap

We are an eco-friendly household essentials company that donates 50% of profits to provide clean water and sanitation globally. With 250+ people across multiple countries, we are a certified B Corp with a strong culture of purpose and positive impact.