General Dynamics Information Technology, Inc. is seeking a Client Services Manager to lead IT service delivery, including multi‑site Help Desk, UC, and VTC support across the United States. The role emphasizes ITIL practices, ServiceNow utilization, and strong client engagement.
You will oversee incident management, SLA tracking, and continuous improvement while coordinating with engineering and network teams to ensure reliable UC/VTC infrastructure. On‑site in Washington, DC.
#J-18808-LjbffrIT Service Delivery Lead — UC/VTC & Help Desk in washington at Unknown Company
This position is listed as full time and onsite.