NTT DATA is seeking a Service Manager to oversee the delivery of IT and business services, acting as the main liaison among stakeholders, delivery teams, support teams, and vendors to ensure services meet SLAs and standards.
You will drive incident, problem, change, and release management, monitor performance, and lead governance reporting. A multi-vendor and cross-functional collaboration mindset is essential in this role.
#J-18808-LjbffrIT Service Delivery Lead: ITIL, SLAs & Governance in indiana at Unknown Company
This position is listed as full time and onsite.