IT/Security Compliance ManagerEMCOR Group, Inc. seeks an IT/Security Compliance Manager who would be responsible for day-to-day IT operations and security compliance for EMCOR Group, Inc.'s corporate headquarters (HQ) office in Norwalk, CT, supporting both on-site and remote employees assigned to the HQ location. This role serves as the primary point of contact for HQ IT and security matters, coordinates local service delivery and support, and manages HQ technology projects and budgets in alignment with corporate standards.
The IT/Security Compliance Manager researches, recommends, implements, and maintains HQ systems, hardware, software, and security tools to promote reliability, availability, and compliance, and partners closely with enterprise IT and Security & Compliance leadership on governance, reporting, and escalations.Principal duties include the following:Responsible for day-to-day IT operations at EMCOR's Norwalk CT HQ office:Oversee network security as established by EMCOR policyEffectively communicate relevant security and IT systems information to the VP of IT and the VP of Security & Compliance (CISO)Work closely with the VP of IT and the VP of Security & Compliance to plan the annual budget based on headquarters goals for the yearDetermine the schedule of IT projects for EMCOR's Norwalk, CT HQ office throughout the yearAttend regular conference calls with EMCOR IT and Security & ComplianceResponsible for IT Security & Compliance at EMCOR's Norwalk, CT HQ office:Ensure compliance with EMCOR Security & IT Policies, Standards, and ProceduresManage Security & Compliance action items on a daily basisOversee and manage the deployment of IT and Security toolsCommunicate & educate employees assigned to EMCOR's Norwalk, CT HQ office on IT and Security best practicesEnsure security of data, network access and backup systemsResponsible for IT Infrastructure and Operations at EMCOR's Norwalk, CT HQ office:Manage changes effectively, and stay current on emerging technology and security practicesPlan for future needs and identify solutions to satisfy such needsPreparation for 1, 3, and 5 year technology plans in conjunction with EMCOR management and strategic plansMaintain an IT asset inventoryTest Business Continuity/IT Disaster Recovery Plans in accordance with EMCOR IT Policies and implement necessary changes as identifiedEnsure compliance with EMCOR Records Retention PoliciesEstablish and maintain relationships with IT vendorsManage sensitive information to the highest level of confidentiality according to EMCOR IT and Security PoliciesMonitor compliance with established EMCOR policies and procedures and implement necessary changes as identifiedResponsible for the supervision of HQ IT support staff and third-party IT resources supporting EMCOR's Norwalk, CT HQ office:Set goals for and effectively lead and supervise HQ IT support staff and third-party IT staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and providing feedback, and initiating, coordinating, and enforcing systems, policies, and proceduresEvaluate effectiveness of third-party IT expendituresQualifications:Bachelor's degree in computer science, business, or related field OR equivalent experience and trainingFive (5) or more years of technology management experience and/or Security & Compliance in complex IT environmentsTen (10) plus years of high-level and working knowledge of technology infrastructure and servers with progressive management expertise to effectively support and maintain an enterprise environmentExperience leading at least one direct report (hiring, coaching, performance management, development)Significant experience with desktop/laptop deployments including design, engineering and support of endpoints, imaging, encryption, endpoint CVEs, security alerts from monitored systems, and compliance with SOPsUnderstanding of EDR monitoringExperience with MFA, SSO, and other security identity tools such as EntraFamiliarity with CMMC, NIST, ISO 27001 and similar standardsUnderstanding of Incident Response processesDemonstrated ability to develop and cultivate a dynamic, progressive, and innovative technology environmentStrong leadership and communication skillsAbility to manage a team that can deliver excellent performance and serviceSkilled in conceptualizing, analyzing, developing and implementing creative solutions to enhance productivity, efficiency and effectiveness of operations, systems, and proceduresStrong process and project managements skillsAbility to organize, manage, analyze, and interpret dataAbility to provide vision and leadershipPersonal integrity, emotional intelligence, professionalism, and accountabilityExcellent interpersonal skills with employees at all levels of the organization with the ability to build trust and cooperationDynamic, self-driven, proactive, and decisiveAdapts well to and initiates changes in the organization with the support and buy-in of managementWork Scope:The IT/Security Compliance Manager will exercise advanced discretion and judgement with both macro and micro level responsibilities. This is a hands-on role that includes oversight, investigation, and resolution of end user support needs, security questions and issues, customer service, infrastructure management including security, and recovery strategies and network administration, and strategic planning. The work scope will require the IT/Security Compliance Manager to be involved in internal service management, including coordination between EMCOR IT, outsourced IT, Segment Security & Compliance, and internal clients in support of the HQ office.
The IT/Security Compliance Manager is responsible for managing and keeping confidential, highly sensitive information.Preferred Technical Experience:Windows Server 2016+Active Directory Domain ServicesiPhone, iPad, and Android supportIncident and Event Management (SIEM)Immutable backupAzure/Microsoft 365InTune/AutopilotEndpoint Detection and Response (EDR)Deception ToolsVulnerability Management