SAP Developer/Global Support ManagerRequisition Name: SAP Developer/Global Support Manager Location: Columbia, SC 29201 Duration: 12+ Months Job ID: 7350 Essential Responsibilities:Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals, objectives and future state of complex information systemsDevelop a short- and long-term IT infrastructure and operations strategy that best suits the current and future business needs of the AgencyApply platform architecture principals for new platform implementation efforts to establish new service capabilitiesEstablish capacity and availability management processes to ensure continuity of service during re-platformingServe as a subject matter expert for Complex Applications Delivery. For the I&O team to best meet the needs of the business, this position must understand the applications side to properly provide support on the I&OServe as the technical lead for infrastructure and operations strategic planning and day to day operationsCollaborate with agency leadership, business partners and other parties/stakeholders to provide recommendations on business and technical architecture as well as participate in the development of processes such as Incident Management, Problem Management, Service Level Management, Change Management, Service Asset and Configuration Management, Service Catalog Management, and Service Continuity Management.Required Skill:This is a senior-level Information Technology (IT) role.20+ years coordinating and implementing complex business and technical architecture projects with a focus on Infrastructure and Operations10+ years of experience with bringing multiple verticals from low maturity to high maturity15+ years-experience working with and/or managing large multi-tenant environments, cloud services and vender management15+ years of providing strategic oversight to re-platforming initiatives15+ years of vendor management experience15+ years of demonstrated experience in improving Service Delivery processes and procedures in the infrastructure and operations.Preferred Skills:15+ years of experience with creating policies, procedures, and corporate culture using security frameworks such as MARS-E 2.0, NIST 800-53, HIPAA compliance, SC DIS-200, and other accepted industry models15+ experience in Complex Applications Delivery, Service Delivery, and Information SecurityPrior experience in working with MS SharePoint, Project Web App, JIRA, and ConfluenceNetwork Design and System ArchitectureChange ManagementRequired education/certifications:BACHELORS DEGREE. Equivalent years of experience may be substituted.Thanks & Regards Amit Jha Sr.
Recruiter | Syntricate Technologies Inc.