IT Release Manager

Duties & Responsibilities

• Release Planning & Coordination
  • Own and manage the integrated release calendar across Guidewire and connected platforms.
  • Coordinate release activities across development, QA, UAT, performance testing, and production deployment.
  • Drive release readiness reviews, go/no-go checkpoints, and deployment governance.
  • Manage release scope, dependencies, sequencing, and deployment timelines.
  • Coordinate cross‑team implementation activities across multiple workstreams and vendors.
• Environment & Deployment Governance
  • Partner with Platform/DevOps teams to ensure environment readiness and deployment stability.
  • Coordinate code promotions across Dev, SIT, UAT, PERF, and Production environments.
  • Validate deployment plans, rollback strategies, and contingency procedures.
  • Ensure alignment between release schedules, infrastructure readiness, and testing cycles.
• Risk & Dependency Management
  • Identify release risks, blockers, and cross-platform dependencies early.
  • Drive mitigation planning and escalation management.
  • Coordinate issue resolution across Engineering, QA, Platform, and vendor teams.
  • Ensure production support readiness and operational transition planning.
• Quality & Testing Alignment
  • Partner with QA leadership to ensure alignment across SIT, UAT, regression, and performance testing activities.
  • Ensure release criteria and quality gates are met prior to deployment.
  • Coordinate validation activities across Guidewire Core, Digital, Integrations, Earnix, and Data/Reporting workstreams.
• Communication & Reporting
  • Provide executive-level release status reporting and dashboards.
  • Facilitate release governance meetings and stakeholder communications.
  • Maintain visibility into release health, risks, deployment status, and defect trends.
  • Drive post-release reviews and continuous improvement activities.
• Reporting Structure
  • Engineering Leadership
  • QA/Test Management
  • Platform/DevOps
  • Architecture
  • Product Management
  • Production Support
  • Vendor Partners (Guidewire, SI partners, etc.)
• Success Measures
  • Predictable and stable releases
  • Reduced deployment risk and production incidents
  • Improved release transparency and governance
  • High environment readiness and release quality
  • Effective coordination across workstreams and vendors
• AWS Certification is a plus