We are seeking an experienced Release Manager to oversee the planning, coordination, and execution of software releases across enterprise applications. The ideal candidate will have a strong background in Release Management, Change Management, and Production Support within the Financial Services or Risk Management domain.
Primary Responsibilities
- Plan, coordinate, and manage application releases across development, testing, and production environments.
- Lead release planning, scheduling, deployment, and post-release activities.
- Ensure adherence to release governance, change management, and production deployment processes.
- Coordinate with cross-functional teams to deliver releases with minimal business disruption.
- Monitor release readiness, identify risks, and implement mitigation strategies.
- Track release progress, resolve deployment issues, and provide status updates to stakeholders.
- Manage release documentation, deployment schedules, and change records.
- Support production releases and coordinate issue resolution during deployments.
- Develop release metrics and dashboards to improve release quality and operational efficiency.
- Drive continuous improvements to release management processes and best practices.
Required Qualifications
- 5+ years of experience in Release Management, Program Management, or Production Support.
- Experience working in the Financial Services or Risk Management industry.
- Strong understanding of Change Management and production deployment processes.
- Hands-on experience with ServiceNow, Jira, SharePoint, Power BI, and the Microsoft Office Suite.
- Experience coordinating releases across multiple teams and environments.
- Strong project coordination, organizational, and stakeholder management skills.
- Excellent analytical, problem-solving, verbal, and written communication skills.
Preferred Qualifications
- Experience supporting enterprise-scale software releases in Agile or hybrid environments.
- Familiarity with ITIL principles and release governance.
- Experience with release reporting, dashboards, and process improvement initiatives.
- Relevant certifications in ITIL, Agile, Scrum, or Project Management are a plus.