Project ManagerProject Managers specialized/experienced in the area of IT Process/Service Management Implementation/OptimizationProject Focus• Plan and organize projects, establish project governance models and staffing profiles. Develop Key Performance and Success Measures (KPIs). • Build sustained partnership with business to ensure 100% alignment of technology solutions with business needs. • Support business in their change management efforts to improve business processes. • Directly manage projects from start-up to completion. Ensure flawless execution on time, on budget, on quality and above customer expectations.
• Identify stakeholders and effectively drive change into the organization. Ensure all Stakeholders are on board. • Maintain exact control over the projects/programs status. • Manage all aspects of project/program expenditure and budget including CARs, Purchase Orders, financial status reporting etc. • Lead and prepare – whenever needed – management presentation to Investment Boards, Program Steering Committees, NITB and equivalent. • Customer-centric approach in delivering projects in full partnership with service lines • Understand (project related) Critical Success Factors for key Domain customers - align activities to ensure successful achievement of these.
• Understand current and future direction of GIS and ensure all project needs are addressed appropriately. • Deep understanding of business value achieved for all domain projects (customer centricity).Risk Management, Reporting and Communications Focus• Identify, manage and remediate project/program risks and issues. • Ensure appropriate involvement of project / program Steering Committees including status reporting and resolution of escalated issues. • Manage escalations with various internal support groups (e.g. service lines) and external service providers (e.g., BT, Client). • Report project / program status through defined PMO/GIS channels.Compliance/Quality Focus• Ensure compliance to the Client ICE Project Methodology, GxP and other GIS / Client processes and procedures (where applicable).Skills: Key Performance Indicators / Measures Of Success• Projects successfully delivered on time, on budget, on quality, on value consistent with Client standards/regulations and fully aligned with GIS strategy.
• Adhere to defined management and delivery processes for IT projects and other Policies relevant to the project scope. • Actively engage in collection and performing of lessons learned to improve knowledge and processes in Gemini. • Satisfaction of key customers of Gemini (e.g., service lines) AND divisional stakeholders in Business IT.Role Requirements• At least 5+ years of experience in IT Project Management with a proven track record of leading IT Process/Service Management Implementation/Optimization projects. • Key areas of experience include IT Processes/Services, Data Center, Virtualization and /or hosting technologies and trends. • Demonstrable leadership skills within a global matrix organization • Strong outcome-driven mindset • Excellent communication and change management skills • Ability to lead global, multicultural, multifunctional teams • Excellent budget management and negotiation skillsPreferred• Formal Project Management accreditation preferred (PRINCE 2 or PMP) Education: