IT Project Manager / Agiloft Administrator

The IT Project Manager / Agiloft Administrator is responsible for administering, configuring, and optimizing the Agiloft platform while managing technology projects from planning through delivery. This role combines hands-on enterprise application administration with disciplined project management, stakeholder coordination, vendor oversight, financial tracking, and production support.

Key Responsibilities

Agiloft Administration & Configuration

• Serve as a hands-on administrator and subject matter expert for the Agiloft platform.
• Configure and maintain tables, fields, forms, layouts, workflows, business rules, notifications, escalations, and approval processes.
• Manage users, groups, roles, permissions, access controls, and security settings.
• Develop and maintain reports, dashboards, searches, views, and system metrics.
• Troubleshoot application, configuration, workflow, data, access, and user issues; provide ongoing production support.

Workflow Optimization & Platform Enhancements

• Gather business and functional requirements and translate them into effective Agiloft configuration solutions.
• Evaluate existing processes and identify opportunities for workflow automation, system improvements, and operational efficiencies.
• Manage enhancements, configuration changes, releases, upgrades, testing, UAT, and production deployments.
• Support integrations with other enterprise applications and assist with API or integration-related activities.
• Manage data imports, exports, updates, migrations, cleansing, and ongoing data quality.
• Maintain configuration, technical, functional, and user documentation.
• Provide training, guidance, and support to users and business stakeholders.

Project Management & Delivery

• Manage IT projects from initiation through planning, execution, implementation, and closeout.
• Develop and maintain project schedules, milestones, dependencies, resource plans, and deliverables.
• Develop and manage project budgets, financial tracking, forecasts, purchase orders, and project-related costs.
• Manage vendors and third-party partners, including deliverables, timelines, contracts, performance, and issue resolution.
• Track project risks, issues, dependencies, scope changes, and decisions; ensure appropriate escalation and resolution.
• Coordinate internal and external resources to keep projects on schedule and within approved budgets.
• Provide project status reporting, financial updates, and communications to stakeholders and leadership.
• Facilitate project meetings, working sessions, status reviews, and stakeholder discussions.
• Apply Agile, Waterfall, or hybrid project management practices based on initiative needs.

Required Qualifications

• 5+ years of experience in IT, enterprise applications, technology delivery, IT project management, or agile delivery.
• Strong hands-on experience in platform administration, ideally on contract lifecycle management or procurement platforms.
• Experience supporting implementations, enhancements, upgrades, integrations, and ongoing production environments.
• Strong project management experience, including scheduling, budgeting, resource coordination, vendor management, risk and issue management, and stakeholder communication.
• Experience managing projects from requirements through implementation and closeout.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work effectively with both technical and business stakeholders.
• Ability to manage competing priorities and operate independently at all levels in the organization, especially with legal and IT personnel.

Preferred Qualifications

• Demonstrated experience with Agiloft workflows, business rules, permissions, reporting, automation, and application configuration.
• Experience with Agile or hybrid project environments.
• Experience with APIs, integrations, SaaS platforms, or other enterprise applications.

Software / Tools

• Agiloft or other Contract Lifecycle Management platforms
• Microsoft Office / O365
• Azure DevOps and/or Atlassian Platform (Jira)
• Microsoft Teams
• Power BI
• Excel (Advanced)
• Visio / Lucidchart
• ServiceNow

Working Environment/Physical Requirements

Hybrid or remote work schedule / environment; up to 20% travel may be required.

Must be available during standard U.S. Eastern (ET) business hours.

Vestis® is a leader in the B2B uniform and workplace supplies category. Headquartered in Roswell, GA, Vestis® is one of the largest providers in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.