ASM Research, An Accenture Federal Services Company, seeks a Problem Manager to identify, analyze, and resolve IT problems to prevent incidents and enhance system stability.
You will own the problem lifecycle from detection through permanent fixes, perform RCA, and coordinate with incident and change management while driving process improvements in federal IT environments using ticketing tools such as ServiceNow.
#J-18808-LjbffrIT Problem Manager: Root-Cause & Stability Lead in atlanta at Unknown Company
This position is listed as full time and onsite.