ASM Research, An Accenture Federal Services Company, seeks a Problem Manager to identify, analyze, and resolve IT infrastructure problems to prevent incidents. You will manage the problem lifecycle and coordinate with incident and change management to implement permanent fixes.
The role requires a Bachelor's degree or equivalent experience, 4+ years in problem or incident management, ITIL expertise, and strong RCA skills. Federal IT environment experience is preferred.
#J-18808-LjbffrIT Problem Manager: Root Cause & Resolution Lead in dover at Unknown Company
This position is listed as full time and onsite.