IT Network Engineer

IT Network EngineerFull Time Employee Benefits:21 Days of Paid Time Off10 Observed HolidaysMedical Insurance (Entire deductible paid by us!)30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)Dental InsuranceVision InsuranceGym Membership Discounts at Active Wellness Center and 24-Hour Fitness!401K Matching after 1 year of employmentFlexible Spending Account, Dependent Care FSALife Insurance (included at no cost to the employee)Long Term Disability (included at no cost to the employee)Employee Assistance Program (included at no cost to the employee)Summary: The IT Network Engineer is responsible for connecting PHC with its growing network of clinics, as well as administrative sites, remote (AWS) data centers, local data centers, 3rd party vendors and partners to provide excellent patient care to all our patients. The IT Network Engineer designs, maintains, and ensures our network is secure and reliable by adhering to organizational values and industry standards and works closely within the IT Systems Administration team.Areas of Responsibility:Networking Engineering and Provisioning:Engage with Network vendors, review invoices & contracts, recommend system improvements and processes, in-line with established business goalsDesign and install new / rebuild existing network equipment and configure switches, routers, wireless, WebEx calling, etc. in accordance with standards and project/operational requirementsDevelop and maintain installation and configuration proceduresContribute to and maintain network standardsResearch innovative, and where possible automated approaches for networking tasksIdentify processes that leverage our resources and provides economies of scaleManagement of existing networking devices such as switches, routers, circuits, wireless etc.

in accordance with standards and project/operational requirementsSupport various enterprise technologies (Microsoft Entra, AWS Cloud infrastructure, WebEx)Operations and Support:Perform daily monitoring, verifying the integrity and availability of all networking hardware, firewall, circuit availability as it relates to bandwidth and uptimeProvide technical leadership and expertise in escalations and incident responseProvide Tier II/III/other support per request from various constituencies as needed. Investigate and troubleshoot issuesRepair and recover from hardware or software failures. Coordinate and communicate with impacted constituenciesOversees the development and evaluation of network performance criteria and measurement methodsMaintain the PHC infrastructure and Cloud Software solutions in consultation with support Vendors for Network related itemsDevelop business continuity and disaster recovery plans and assist with the annual test of such plansMaintenance:Apply patches and upgrades on a regular basis, and upgrade administrative tools and utilities.Maintain network infrastructure that supports Virtualization infrastructureMaintain operational, configuration, or other proceduresPerform periodic performance reporting to support capacity planningProvide regular analysis of system performance and make recommendation for improvement or redesignMaintain data center environmental and monitoring equipment if neededGeneral Duties:Assist with all other special tasks and manage projects as directed by managementAssist in troubleshooting hardware, software, and network problems.Collaborate with other team members on the implementation, deployment and integration of network and server systemsDocument, track, and monitor IT problems using applicable systems and toolsDocument Network and Systems proceduresStudy best practices and innovative technologies of the industry and make recommendations that would benefit PHCParticipate in rotating on-call (after hours) supportEducation/Experience:Bachelor's degree with a technical major, such as engineering or computer science or equivalent; or six to eight years related experience and/or training; or equivalent combination of education and experience in System Administration or NetworkingFour to six years system administration or network experience that includes patching, managing active directory, group policy, login scripts, troubleshooting & implementation.Experience and knowledge of Cisco Networking, SDWAN – CCNA certification preferredExperience with databases, networks (LAN, WAN) and patch management preferredKnowledge of system security including IDS, ACLs, VPN, NGFW, and data backup/recoveryKnowledge of networking and security, including TCP/IP, SIP, VOIP, HTTP, SFTP, SSH, SSL, BGP, OSPF, OSI layer modelExperience with tools for packet capture analysis, network monitoring, network performance analysis & fault isolationWorking knowledge and engineering experience in virtualization technologies.Strong product/technology/industry knowledgeLicenses and Certifications:Cisco Certified Network Associate (CCNA) or similar professional certification requiredAWS Practitioner or Azure Cloud Associate preferredMicrosoft MCSE or Azure Network Engineer Associate certification preferredITIL Foundation Certification preferredCurrent, valid California Driver License requiredPetaluma health Center is an Equal Opportunity Employer.

Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.