IT ManagerLocation: Atlanta, GA 30308On-site/Remote/Hybrid: HybridDuration: 11+ MonthsLocal Candidates only. 1-2 days onsite weekly.Job DescriptionThe Client seeks an IT Manager to perform Process & Governance Oversight and ensure all project requests comply with internal IT governance frameworks, security protocols, and regulatory standards. The manager will work with internal governance committees or boards to present projects for prioritization or approval.
The manager will maintain accurate and timely documentation for all reviewed projects and recurring products and services in accordance with audit and compliance requirements, organizes and maintains filing system, database, and records of Division's inventory of new and old rules and regulations. The selected candidate will maintain expert knowledge of applicable laws and rules, as well as applicable Division policies, and procedures and manage and ensure an accurate and timely process flow. A minimum of 3 years work experience in the above capacity is required.Additional ResponsibilitiesAssist with the development, review, and maintenance of IT policy and procedure documentation, ensuring compliance with regulatory requirements and enterprise standards.Support IT governance activities and provide committee support by preparing meeting materials, documenting meeting minutes, and tracking action items.Collect, analyze, and report on IT quality metrics to inform decision-making and support continuous improvement efforts.Prepare clear, concise, and accurate written communications, summaries, and reports related to IT governance, quality metrics, and policy activities.Facilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols.Assist with the escalation and documentation of suspected policy violations in accordance with established GDOT IT proceduresEnsure all project requests comply with internal IT governance frameworks, enterprise architecture standards, and applicable technology policies.Prepare projects for formal review by internal governance boards or steering committees as required by project scale or impact.Support documentation of funding justifications, risk assessments, and policy compliance as part of the intake packageContinuous ImprovementIdentify opportunities to improve the project intake and evaluation process.Assist in developing guidelines, templates, and training materials to support business users in submitting high-quality project requests.Draft new policies, procedures, guidance, and/or regulations for management approval within assigned time frames.Project Intake & ReviewReview project submissions to assess completeness, technical feasibility, and alignment with IT strategy.
Analyzes information to determine nature and extent of customer requirements and concerns.Collaborate with enterprise architects and technical leads to validate technology choices and integration implicationsDemonstrates leadership skills through effective interpersonal skills, verbal/non-verbal communication and active participation in departmental or organizational committees/workgroupsStakeholder Communication & FacilitationFacilitate meetings with stakeholders to refine project scopes, clarify requirements, and outline expected IT involvement.Serve as a liaison between business units and IT to align expectations and communicate process timelines and outcomes.Serve as the primary IT contact for reviewing project requests and technology proposals submitted by agency stakeholders.Assess technical feasibility, strategic alignment, and clarity of scope for incoming IT project requests.Engage IT architects, engineers, cybersecurity teams, and operations to validate solution integrity and compatibility with enterprise systems.Develops, maintains, and fosters effective working relationships across multiple departmentsActs as liaison between multiple parties to identify solutions to problems.Communicate updates to department leadership regarding project timelines, changes, and/or additional requirements when needed.Agency Specific QualificationsDemonstrated proficiency in research, information analysis to make recommendationsAbility to determine functional needs and system requirementsAbility to devise solutions based on analysis and critical thinking relevant analytical abilitiesDemonstrated ability to work effectively with functional and technical teamsAbility to coordinate between multiple workgroupsKnowledge of agency laws, regulations, policies and procedures.Demonstrated ability to analyze documents accurately to determine compliance based on applicable statutes and regulations.Excellent organizational, time management, and attention to detail skills.Ability to prioritize, organize, and manage tasks to meet internal and external deadlines using independent judgment.Ability to secure and protect sensitive documents and/or records.Ability to work effectively with minimal supervisionAssociate's degree in Operations Management, Information Technology, Business Administration, Communications, or related field. 3-5+ years of experience in Governance, Risk and Compliance (GRC).Solid understanding of IT governance, software development lifecycles (SDLC), and regulatory compliance (e.g., data privacy, cybersecurity standards).Demonstrated strong leadership skills, with previous experience motivating and guiding others toward accomplishment of office/department goals.Exceptional communication, both orally and in writing, and facilitation skills across technical and non-technical audiences.Possesses strong written and oral communication skills with the ability to express ideas and facts to groups and individuals effectivelyDemonstrated experience identifying and solving problems and applying innovative solutions to make organizational improvements Committed to providing quality customer servicePreferred QualificationsExperience negotiating contractsSeeks innovative approaches to improve the process of delivering IT solutions to customersExperience working with multiple departments/units to accomplish a specific task.Project management experienceAbility to quickly shift priorities and manage unexpected changes to prioritiesExperience leading teamsStrong communication and organizational skills, ability to multitask, strong attention to details, excellent problem solving and follow-up skills requiredGRC experience with a strong understanding of how to design and execute compliance activities.Experience working within or alongside public sector or regulated industries.Familiarity with regulatory standards (e.g., NDAA, HITRUST, NIST) and compliance practices.Must be passionate about contributing to an organization focused on continuous improvementSkillsDeveloping, review, and maintenance of IT policy and procedure documentation.Required 3 YearsFacilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols. Required 3 YearsEscalating and documenting suspected policy violations in accordance with established IT procedures Required 3 YearsSolid understanding of IT governance, software development lifecycles (SDLC), and regulatory compliance (e.g., data privacy, cybersecurity standards).
Required 3 YearsAbout Us: InterSources IncInterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.