Job TitleSkills and Qualifications:3+ years of work experience minimumA+ CertificationStrong customer service skillsStrong oral and written communication skillsProficient in understanding network infrastructure and wireless supportPrior experience with desk side support is a MUSTMicrosoft Windows certification is a plusITIL experience/certification is a plusMust have clean criminal record with the ability to pass fingerprint background checkMust be authorized to work in the United StatesMust hold a valid driver's license and dependable personal vehicle