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IT Helpdesk/Security - 12 m to 830a - $20 Contract Onsite Camden, NJ NO C2C
IT Helpdesk/Security - 12 m to 830a - $20 Contract Onsite Camden, NJ NO C2C
4 days ago Be among the first 25 applicants
Direct message the job poster from Yoh, A Day & Zimmermann Company
Job Title: Helpdesk andwatching alarms, handling threat and incident emails, and monitoring cameras
Camden, NJ
No Corp to Corp, C2C, recruiters, please
- Saturday thru Wednesday – midnight to 830 am
- Overtime and oncall required
- One Year Contract Role
- Benefits offered by Yoh Services
- $20 per hour
Watching alarms, handling threat and incident emails, and monitoring cameras.
- Maintain application and application interfaces inventory.
- Integrate new capabilities into project, product, and program management.
- Collaborate with other technology domains and business functions to develop innovative business solutions.
- Translate the company’s business strategy and goals into successful projects.
- Document problems and resolutions.
- Provide front-line support via call, chat, or email to all company employees and contractors.
- Assist senior personnel in ensuring that all hardware platforms, operating systems, utilities, and related tools and devices are available for successful management of production schedules and service levels.
- Analyze and evaluate system malfunctions and take appropriate action to correct systems as directed.
- Escalate malfunctions to level II or level III support when necessary and document problems and resolutions.
- Understand the relationship between applications, application architectures, and business processes.
- Ensure Data Privacy and Data Governance are key considerations in every project engagement.
- Develop and/or promote solutions that support business requirements and strategies, aligning with enterprise and departmental goals.
- Ensure uniform enterprise-wide application design standards are maintained.
- Support leadership in managing customer expectations for project implementation.
- Understand the relationship between applications, application architectures, and business processes.
- Ensure Data Privacy and Data Governance are key considerations in every project engagement.
- Provide 24x7 remote support in Operations Center.
- Handle incoming calls, chats, and emails from customers.
- Create tickets in ITSM system and work with customers until completion, escalating when necessary.
- Provide basic IT functions including account issue troubleshooting, software installs, access requests, and hardware troubleshooting.
- Maintain knowledge database.
- Escalate deficiencies in technical processes and inform Level II Support.
- Monitor IT systems (SAP, Network infrastructure).
- Create badges and monitor badge system.
- Monitor security systems.
- Handle customer threat assessments.
- Associate’s degree in information systems or similar technology field is preferred.
- In-depth knowledge of technology, procurement, contract management, and vendor management.
- Excellent verbal, written, and presentation skills.
- Strong collaboration, prioritization, and team-working skills.
- Ability to work in a fast-paced dynamic environment with virtual teams.
- Ability to work independently and take initiative to find/develop solutions for business requirements.
- Fast learner with attention to detail.
- Receptive to constructive criticism when necessary.
- Understanding of Windows Operating Systems (desktop, server), as well as various mobile operating systems (iOS and Android).
- In-depth user knowledge of Microsoft Office products including Outlook.
- Strong client relations/customer service skills required.
- Ability to work on a team and contribute to the team's achievement of objectives and goals.
- 2+ years’ experience working in technology fields required.
- Standard office environment
- As necessary, up to 20%
- Chief Digital Infrastructure & Security Officer
- Heads of various lines of business
- Heads of Functions
- Project/Product Managers
- Champions safety
- Collaborates
- Cultivates innovation
- Creates efficiency
- Customer obsessed
- Drives results
- Nimble learning
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Certification and training opportunities
Estimated Min Rate : $14.00
Estimated Max Rate : $20.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Contract
Job function
Job function
Information TechnologyIndustries
IT Services and IT Consulting
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#J-18808-LjbffrIT Helpdesk/Security - 12 m to 830a - $20 Contract Onsite Camden, NJ NO C2C in camden at Unknown Company
This position is listed as part time and able to be worked remotely.