We have requirement for IT Help Desk Technicians for NYC and JC to provide on-call support for IT-related issues, specifically supporting users from a banking/trading floor environment. They will be calling for generic computer problems, application support, etc.
Please find the key requirements below:
• Candidates should have experience in Help Desk / IT Support, including generic computer issues and application support.
• Experience supporting users in a banking/trading floor environment is preferred.
• Candidates should have knowledge of computer hardware, virtualization, IP networking, and DNS-related issues.
• Working knowledge of collaboration tools such as MS Teams, Webex, Zoom, etc. is required.
• Candidates should be willing to work night shifts and rotational shifts, as required.
• Strong English communication skills are mandatory.
• Candidates must be polite, customer-centric, accountable, and capable of working effectively under pressure
Note- Reachout to me at with your updated resume.