Providing frontline technical support, the part-time IT Help Desk Support professional will assist staff across multiple locations with common IT issues involving Windows computers, Microsoft 365, and printers while working remotely. Key responsibilities Monitor and manage incoming support tickets, ensuring timely resolution and documentation Provide phone and remote technical support for end-user issues, including troubleshooting Windows workstations and Microsoft 365 applications Assist with user onboarding, password resets, and basic workstation setup while promoting good technology habits Required qualifications High school diploma or equivalent required; Associate degree in Information Technology or related field preferred 1-2 years of help desk or desktop support experience preferred Working knowledge of Windows operating systems and standard desktop troubleshooting Familiarity with Microsoft 365 applications and ticketing systems Strong troubleshooting skills and ability to manage multiple tasks in a fast-paced environment
IT Help Desk Support in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.