Field Service Technician
Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA). Technician will travel to each client's location. Maintains, analyzes, troubleshoots and repairs Desktop, Laptop, Server and printer. Works under general supervision. Reliable transportation (this is a driving position-reimbursed accordingly). Personable as they will be interacting with a wide range of users and environments. Can work on a ladder or lift and are able to lift up to 50 lbs.
Basic Needs/Haves:
- Able to work from a bent, crouched, or kneeled position
- Smartphone with tethering/hotspot capabilities (reimbursed within Corporate Guidelines)
- Laptop
- Basic Hand Tools
- Possess a valid driver's license
Preferred NOT REQUIRED:
- Comptia A+ OEM Printer Warranty Certifications
- OEM Laptop/Desktop Warranty Certifications
- Server experience would be a bonus