Job TitleKey Responsibilities:Technical Support:Respond to user inquiries via phone, email, or in-person.Diagnose and resolve hardware, software, and network issues.Incident Management:Record and track incidents and service requests using a ticketing system.Prioritize and escalate issues as necessary to ensure timely resolution.Follow up with users to ensure issue resolution and customer satisfaction.
IT Field Engineer/Technician in ocala at Unknown Company
This position is listed as full time and onsite.