Job Description
Job Description
1. Title of Job
Engineer, Professional Services
2. Description of Responsibilities
* Configure internal-office server, PC, network, telephony hardware, and software for customers.
* Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
* Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers.
* Provide supports of server, PC, network, telephony hardware, and software administration to customers.
* Perform installation and troubleshooting at site. (Required business trip.)
* Compose and issues work records and project records of installation and configuration for each customer.
* Report and archive actual solution and countermeasure of troubleshooting for future reference.
* Report the status of each project and troubleshooting progress to your team/project leader.
* Perform product research and market trend analysis as requested by your team leader.
* Draft proposal and/or quotation for customers as requested by your team leader.
* Control projects, vendors and sub-contractors for delivery and completion of projects on time.
< Technical Qualifications >
Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement.
Must be native level in Japanese, Fluent in English.
* Microsoft, Citirx, VMware and other major software vendor's product.
* Cisco, Fortinet, Palo Alto and other major network vendor's devices.
* Unix/Linux, Windows server operation and maintenance.
* Security software and solutions for servers and PCs.
* Local and Wide Area Network technologies.
* Virtualization and storage technologies.
3. Reporting
This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.
Job Description
1. Title of Job
Engineer, Professional Services
2. Description of Responsibilities
* Configure internal-office server, PC, network, telephony hardware, and software for customers.
* Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
* Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers.
* Provide supports of server, PC, network, telephony hardware, and software administration to customers.
* Perform installation and troubleshooting at site. (Required business trip.)
* Compose and issues work records and project records of installation and configuration for each customer.
* Report and archive actual solution and countermeasure of troubleshooting for future reference.
* Report the status of each project and troubleshooting progress to your team/project leader.
* Perform product research and market trend analysis as requested by your team leader.
* Draft proposal and/or quotation for customers as requested by your team leader.
* Control projects, vendors and sub-contractors for delivery and completion of projects on time.
< Technical Qualifications >
Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement.
Must be native level in Japanese, Fluent in English.
* Microsoft, Citirx, VMware and other major software vendor's product.
* Cisco, Fortinet, Palo Alto and other major network vendor's devices.
* Unix/Linux, Windows server operation and maintenance.
* Security software and solutions for servers and PCs.
* Local and Wide Area Network technologies.
* Virtualization and storage technologies.
3. Reporting
This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.
IT Engineer - Japanese Bilingual in san jose at Unknown Company
This position is listed as contract and able to be worked remotely.