Job Title
Job Title
Job Description
When it comes to finding a new job, many job seekers focus only on the salary. Here at Pinal County, we believe there is much more to consider. One of the biggest advantages of working for Pinal County is the value of our opportunities and how they can positively affect your life and future. Simply put, we prioritize people. When we take good care of our employees, they take good care of our citizens. We are dedicated to providing our employees with a healthy work/life balance through paid vacation, paid sick leave, paid holidays, and don't forget paid sabbaticals every five years. We invest in your well-being with affordable healthcare plans and monthly wellness events. We secure your future with highly sought-after retirement plans. We invest in you every day. Pinal County offers a rewarding experience and meaningful work. Find your purpose here in Pinal County and help us make a difference in our community.
Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job.
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This is an internal promotion opportunity for current employees of the IT department only. You must be a current employee to be considered for this position.
Job Summary
Perform technical work of considerable difficulty supervising and participating in the coordination, planning, design, installation, and maintenance of information technology solutions including computers, security, networking, processes, and facilities.
Typical Classification Essential Duties
- Perform engineering studies involving the various components of information technology systems.
- Analyze user requirements and design and implement solutions regarding security, integrity, reliability, and functionality of the IT solution.
- Interact with co-workers and vendors to obtain and disseminate information.
- Advise on projects and coordinate activities.
- Train and provide technical support to department staff members and end users on hardware and software.
- Research, evaluate, recommend, install, maintain, and upgrade information technology solutions to ensure the desired performance.
- Perform troubleshooting to isolate, diagnose, and resolve advanced IT problems.
- Respond to the needs and questions of users concerning their access to IT.
- Maintain standards for installation and repair work with regard to the quality of materials, workmanship, and safety precautions exercised throughout the operation.
- Conduct surveys and feasibility studies.
- Prepare specifications and operational procedures of solutions and select, install, test, and accept components.
- Test, implement, and maintain integration hardware and software between operating systems.
- Read, interpret and apply the content of technical publications and manuals.
- To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
- Perform other related duties as required.
Minimum Requirements to Perform Work
- Associate's degree in Computer Science, Information Technology, or related field.
- Three (3) years of experience administering IT infrastructure systems.
- Terminal Operator Certification for access to Arizona Criminal Justice Information System (ACJIS).
- Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.
- newly established Arizona Residents must have one
- May be required to obtain additional specific skills training and technical certifications.
- Successfully complete a thorough background investigation.
Knowledge, Skills, and Abilities
- Knowledge of project management principles, tools and techniques.
- Knowledge of Pinal County hardware, software, and infrastructure, including maintenance and integration issues.
- Knowledge of principles of IT infrastructure system development and systems integration in a public sector environment.
- Knowledge of database systems integration, system access, security guidelines, and quality assurance procedures.
- Skill in analyzing IT project issues, evaluating alternatives, and recommending methods, procedures, and techniques for resolution of complex operational issues.
- Skill in assessing and prioritizing multiple tasks, projects, and demands and effectively distributing workload.
- Ability to work independently in a technical environment with interlinked and changing priorities.
- Ability to initiate, plan, execute, monitor, control, and close IT projects.
The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The work also requires the ability to climb, crawl, crouch, finger, feel, grasp, handle, reach, perform repetitive motion, kneel, lift, pull, push, speak, hear, stand, stoop, walk, operate motor vehicles, and demonstrate visual and mental acuity.
Work Environment:Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.
The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the midpoint require additional approval.Notice to Applicants
We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications.
Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources.
All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available.
Pinal County does not participate in STEM Optional Practical Training (STEM OPT).
Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.