Job TitleSchedule: Full Time - Second Shift 2 pm -10:30 pm M-FDescription & Requirement:Provide deskside support including general computer hardware and software troubleshootingRequest, enable and setup accounts and access for new usersInstall standard image for new and re-image systemsConfigure (hardware, software) client computers prior to installationMaintain and troubleshooting local Zebra and client printers and handheld scannersSupport warehouse application and hardware systems including a Pick to Light and Print and Apply System (training will be provided, interest in learning is necessary.)Receive and organize asset inventoryDeliver/Install AssetsTerminate, dispose of, relocate assets as neededProvide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devicesProvide technical assistance during install/conversion as requested for in-house and remote usersManage IT Ticket Queue of requests to meet the SLA requirementCoordinate with next level support for any open issuesWilling to work different shifts as neededTier 1 support for Network/LAN/Telephony2+ years desk side support experience preferredGood communication and interpersonal skills to work with customersA+ Certification preferredUS Citizen or Permanent Resident requiredOnsite support, not remote