GovCIO is seeking a Service Desk professional to support our TSA Focus contract. The role is fully remote within the United States and serves as the first point of contact for IT service management, logging incidents, basic troubleshooting, and escalation.
Requirements include a high school diploma with 3 years of service desk experience, ability to log and classify requests per KBAs, and strong communication skills.
#J-18808-LjbffrIT Customer Support Service Specialist in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and able to be worked remotely.