IT Business AnalystThe Best Experience Company. More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America's premier window covering company, we're committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities.
We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you're excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!The IT team supports both the "Grow the Business" and "Run the Business" activities. From simple changes and updates to complex development projects.
These team members design, develop, and validate the systems that is used to control, track, and document the transformation of raw materials into finished goods in real-time.Position Specific MissionThe IT Business Analyst is responsible for translating the functional specifications to a viable technical solution that meets the business needs. This entails technical subject matter knowledge, collaboration with architecture, process teams, testing and deployment teams to design a viable solution. The business analyst also ensures that technical and process design align and that the integrated solution interdependencies are accounted for and work as designed.
Projects are typically medium in scope, cross-functional and technically difficult to solve, potentially involving combinations of platforms and technologies. This position interacts closely with functional process owners to define business requirements, provide analysis and define IT solutions to address complex business needs.Position Specific Objectives/Expected Outcomes60% Requirements Definition and Design Responsibilities:Meets with business users and elicits documents requirements for business systemsSupports the technical design and development activities of the solutionAcquires in depth knowledge of an end-to-end technical solution and their functional capabilitiesUnderstands limitations of technologies and software used to implement business systemsEnd to end ownership/accountability of technical solutionsCollaborate with developers to review end-to-end solution architecture and designCollaborate with Process Teams and IT organizations on solution designMaintains system architecture documentation to ensure appropriate architecture is leveraged for an end-to-end integrated solution.Acquires clear understanding and capabilities of 3rd party packages and how they fit into our IT solutionAcquires clear understanding of the interaction between systemsParticipates in strategic analysis, proof-of-concept, and prototyping initiatives to prepare for utilization of new technologyDesigns solutions based on development standards and approachesOversee and collaborate with other IT associates to ensure all dependencies are identifiedEvaluates alternative designs, makes appropriate recommendations, and documents design solutionsPrepares technical specifications based on thorough understanding of functional specificationsProvides design and builds impact assessments for upgrades20% Project Management Responsibilities:Maintains detailed project plan and ensures projects are staffed with sufficient resourcesManages scope of projects to deliver solutions to expected timelinesProvides effort estimates based on business requirementsProvides timely status updatesMaintains awareness of patches and fixes to collaborate for application health20% Application Development and Quality Responsibilities:Performs system testing and coordinates user acceptance testing with business usersSupports testing activities by fixing or assisting in fixing defects through technical issue resolutionsLeads and performs various testing phases such as extended unit tests and performance testsFacilitates extended unit testsProvides interface supportAssists with functional acceptance testing as neededProvides timely defect resolution to minimize delays in project timelineProvides after-hours supportDevelops training materials, participates in the implementation, and provides post-implementation supportContributes to, understands and adheres to Application Development processes, software development standards, and technical approaches relevant to assigned technologyResearches, builds and maintains development standards and approachesProactively monitors, performs root cause analysis and recommends solutions to reduce on-call and improve application healthIntegrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)Utilizes quality/process tools and methodology in daily individual workUtilizes quality/process tools and methodology on teamsDefines and documents individual processes within sphere of controlEnsures that others are trained as back-ups on (processes) within the area/departmentImproves processes within sphere of controlIdentifies waste and rework and enacts plan to improve/solveChecks satisfaction of internal customers through use of quality tools and Customer/Supplier metricsRequirementsPosition Specific Requirements (Education, Experience):Bachelor's degree in Information Technology or related business field required.2+ years experience in progressive experience in Information Technology.Minimum of 1 years serving as a lead developer.Minimum of 1 years of development experience using Microsoft Visual Studio SuiteMinimum of 1 years programming experience in an object-oriented SOA EnvironmentMinimum of 1 years of Microsoft SQL Server development and profiling tools experienceSystem integration across equipment & software environmentsExperience with implementing an MES in Manufacturing PlantsExperience with project management best practicesProficiency using: Microsoft Project, Visio, Power Point, and ExcelHow We Work to Deliver a Best Experience: Our CultureOur Core Value: We do the right thing, alwaysOur Seven Cultural BehaviorsEmpowerment - We trust our people.Ownership - We take 100% responsibility for our roles actions, and results.Leadership - We all lead by example and talk direct with respect (DWR).One Team - We are One Springs Team.Customer First - We consider our customers' needs before every decision.Continuous Innovation - We are constantly learning, innovating, and improving.Speed - We define priorities and operate with a sense of urgency and agility.