Managing the end-to-end recovery process of IT assets, the full-time IT Asset Recovery Leader will oversee the retrieval of laptops, peripherals, and related hardware from departing employees in a remote work environment, ensuring compliance and efficiency while driving innovative recovery strategies. Key Responsibilities Manage the full asset-recovery workflow for voluntary, involuntary, and no-show cases across the workforce Coordinate reverse logistics and track devices from separation to physical receipt, addressing escalations as needed Produce recovery dashboards and KPIs for leadership, focusing on recovery rates and cost efficiency Required Qualifications 5+ years of experience in IT asset management, reverse logistics, or offboarding within a BPO or large distributed work-at-home environment Proven track record of improving asset recovery rates in high-attrition settings Hands-on experience with enterprise ITAM/CMDB platforms and familiarity with MDM/endpoint management tools Strong cross-functional coordination skills across HR, Payroll, IT, and Legal Data-literate with proficiency in Excel and BI tools for reporting and reconciliation
IT Asset Recovery Leader in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.