IT AdministratorThe IT Administrator manages and maintains our organization's technology infrastructure. The go-to person for all things IT — keeping systems running, users supported, and data secure.Reports To: Chief Compliance OfficerSupervises: N/AEssential Responsibilities:Install, configure, and maintain servers, workstations, networks, and software applications.Monitor system performance and ensure high availability and reliability of IT infrastructure.Manage user accounts, permissions, and access controls (Active Directory, Microsoft 365)Provide helpdesk support to end users across departments.Administer backup, disaster recovery, and business continuity procedures.Maintain network security including firewalls, VPNs, and patch management.Manage Microsoft Office 365 (especially TEAMS and EXCEL)Document IT procedures, asset inventory, and network topology.Evaluate and recommend new technologies to improve efficiency and security.Manage VOIP systems and company cell phones.Route, pull, terminate network and low-voltage cabling, in accordance with industry and facility requirements.Regular and timely attendance is an expectation of the position.Follow the 5S foundations for deploying lean production tools and processes.Requirements:3 years of IT administration or systems support experience.Proficiency with Windows Server and desktop environmentsHands-on experience with networkingFamiliarity with virtualizationStrong troubleshooting and communication skillsAssociate's or bachelor's degree in IT, Computer Science, or related field — or equivalent experienceTravelCompetencies:CompTIA A+, Network+, Security+, or Microsoft certificationsExperience with ticketing systemsKnowledge of cybersecurity frameworks and complianceSelf-starter that takes initiative with high attention to detail.Strong interpersonal, communication, and organization skills.Ability to multitask and adhere to deadlines.Technical Skills: Windows server, active directory, Microsoft 365, Azure, Virtualization, TCP/IP, DNS/DHCP, VPN/Firewall, VLAN, PowerShell, Backup & DR, Help Desk, LinuxPhysical Demands and Work Environment:Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, climbing stairs and ladders.Physical Requirements: Sedentary work. Involves sitting most of the time.Visual Acuity: ability to determine the accuracy, neatness, and thoroughness of the work assigned to make general observations of facilities.Core Values:Service – Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others.Organization – Possessing a fanatical commitment to operating clean, consistent, and efficient facilities.Growth – Dedication towards continual improvement within our journey to become a better company.Pride – To be proud of, and believe in, our company and the products and services we provide.